Changes to Volume Remote's Infrastructure

As part of Watermark’s continued effort to keep server infrastructure up to date and secure, the Watermark license server has been upgraded on the 17/06/2026.

This article discusses changes that may now be required on your local network in order to keep Volume functioning.

What is the License Server?

The license server checks and authenticates Volume connections to confirm an active license for the organization is available.

What changes have been made?

As part of the server upgrade, the IP address of the license server has been changed from 178.159.10.172 to 178.159.10.174.

How does this affect you?

If you block or filter outbound port 80 on your firewall, the firewall rules will need updating to allow outbound access to 178.159.10.174 on port 80. Typically, outbound port 80 is not usually blocked on the majority of networks, however depending on your network security it could be.

If a connection to the license server is not established within 30 days, then a message may appear when logging into Volume reporting your license has expired. If port 80 is being blocked or filtered on your outbound firewall, it is important that the rules are updated with the new license server IP before 17/07/2026. This will then prevent Volume reporting the license expiry message.