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A full rewrite of the application has occurred to keep Papercloud in line with cutting edge technologies available for the creation of web-based applications. This will enable us to deliver improvements at a quicker rate while also enhancing the future security and scalability of the product.
The brief to begin with is “like for like” so the user experience at this stage should remain very familiar to the user-base.
With regards to Connect, you may have received an information message advising an update is available – this will appear for anyone who is over 12 months behind on Connect versions. Ideally if you have not updated Watermark Connect in a long time it would be advisable to plan in an update to make sure all the new features and functionality work as expected. Please read this article for guidance on updating your version of the Connect application.
The benefits of these recent changes include:
Towards the end of this article, we'll explain the improvements that this V2 update enables us to make to the software in the future.
Let's take a look at the main improvements you'll experience in your new version of Papercloud
Improved layout of your sign-in page
New site selection page
Minor visual changes to the Homepage / Dashboard
File Manager
Full Screen Viewer
Time has been spent to improve the layout to make it more user friendly and easier to navigate, the screen shots below show how the changes will look.
Mobile Browsing - Login Screen
Mobile Browsing - Home Screen
Mobile Browsing - Top Bar
Mobile Browsing - File / Box Search
Mobile Browsing - File Search Results
Mobile Browsing - Client File
Tap on tab to display rows and tap on row to expand and display boxes
Mobile Browsing - All Rows Expanded
Reiterating the point at the top of this article - on the face of it, your new Papercloud V2 will seem very similar to V1. This is by design. We have rebuilt the software (broadly 'as is') onto a platform which will massively enable future improvements, additional features and integrations. Below is a list of the improvements considered highest priority.
The Current Roadmap (Future Improvements)
If there's something you'd like Papercloud to do (within reason!) that it currently doesn't, please let us know now - the sooner we know, the sooner we can give consideration to your requests. Email us at hello@watermarktech.co.uk with your suggestions.
Q. Is Papercloud V2 the official name of the new product?
A. No – we’re just calling it that because we’re about to jump over to this new version from the old one. A few weeks after the update you’ll forget all about the old version of the software. It’s Papercloud, pure and simple.
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Q. What would happen if Connect is out of date or it cannot be updated in time?
A. You’ll still be able to access Papercloud – however some functionality offered via the Watermark Connect plugin might not operate as expected. We have tried to retain as much backward compatibility however there are versions of Connect that are over 18 months old so some of the newer features will not be supported.
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Q. Where can I find the latest version of Watermark Connect to install?
A. Please see the below helpful guide relating to this: https://www.watermarktech.co.uk/install-connect-pc-2/
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Q. Will there be any downtime with this upgrade?
A. Most work we perform of this nature will be done out of office hours so you shouldn’t notice or experience any downtime. Our deployment hours are typically 22:00 onwards relating to any scheduled maintenance.
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Q. Will Papercloud V1 and Papercloud V2 co-exist at the same time?
A. No they won’t – the update will happen overnight, next morning, everyone will be logging into their new Papercloud system via the regular https://www.papercloudelite.co.uk URL.
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Q. How will I know that Papercloud V2 has now gone live?
A. The biggest clue is the Initial Sign-In screen, but you’ll also notice some minor design tweaks – like the alignment of the Papercloud logo in the top left of your screen. The new version has the cloud icon aligning with the other icons in the menu list.
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Q. Does my data\settings move from Papercloud V1 to Papercloud V2?
A. Yes, all settings will be retained.
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Q. Does Papercloud V2 lack any of the current functionality in Papercloud V1?
A. No – the products are identical in core functionality
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Q. Will my Back-Office and peripherals operate in the exact same way?
A. They should do but everyone’s work environment is different. If you’re concerned – drop us a line via the support form / support@watermarktech.co.uk email address and we’ll do our best to help. Remember to let us know what your setup is to better enable us to respond quickly and comprehensively.
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Q. How do I access Papercloud V2?
A. The same URL as ever… www.papercloudelite.co.uk
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Q. Although the sign-in page looks different, are there any changes in functionality?
A. As mentioned above – the brief in this first upgrade is to build everything ‘as is’ with some minor tweaks and usability / visual improvements. Functionality upgrades and improvements are on our development roadmap for future releases.
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