Delete a User from Volume
KB013 – Guidance on how make a user account inactive or delete a user account from Volume
When a logon is no longer required the Volume system allows user accounts to either be deleted or marked as inactive. Making a logon inactive is prefered over a delete as this will retain the users history. The below guide will cover both options.
1 Make a user inactive
From the Users menu select User maintenance, and select the relevant user and select “Amend User”
Tick the ‘Inactive User’ option, then select ‘OK’.
2 Delete a user
Only users without entries in their audit trail, mail box and ‘Pages To Be Placed’ can be deleted. Once a user has some history they should not be deleted, but made inactive as above.
Highlight the user in the list and click ‘Delete User’.